BExpert eCRM is a solution created by BExpert, focused on customer relationship management concepts, internal process management and managerial analysis – analytic information. Web-based and developed on demand, the solution operates collaboratively, managing information in an integrated and shared manner via the internet - anywhere and anytime.

It is a product that helps companies succeed in their business strategies, by addressing the main problems that impact the performance of their businesses in sales, service, marketing, intelligence and other areas.

BExpert operates in every phase that integrates the implementation of this product: from understanding clients' needs to designing processes and implementing the solution to training the team that will use the tool and offering continued support in production.