Oracle Siebel CRM
Solutions » Oracle Siebel CRM
Most comprehensive features and best
integration capacity.
integration capacity.
The market leader, Oracle Siebel CRM meets the vast majority of demands for a CRM solution, taking in Operational CRM, Collaborative CRM, and Analytic CRM. The solution guarantees a 360° view of the client, enabling users to contribute relevant information and to enrich the knowledge base of the market.
With a technical architecture based on Service Oriented Architecture (SOA) and defined in Web Services, Oracle Siebel CRM offers a very high level of integration with legacy systems and offers more than twenty vertical industry solutions.
With a technical architecture based on Service Oriented Architecture (SOA) and defined in Web Services, Oracle Siebel CRM offers a very high level of integration with legacy systems and offers more than twenty vertical industry solutions.
Main features of the product:
» Complete solution, taking in Marketing, Sales, Services, Loyalty, and Business Intelligence areas
» Robust CRM solution with on-site modality
» Installed on the client's internal server, in three layers (Application, Web, and Database)
» Basic software requirement: Database and Operating Systems
» Enables parameterization and configuration
» Verticalized solution, defined by industry
» Multiple integration forms with legacy systems
» Available in several languages
» Multi-Currency
» Robust CRM solution with on-site modality
» Installed on the client's internal server, in three layers (Application, Web, and Database)
» Basic software requirement: Database and Operating Systems
» Enables parameterization and configuration
» Verticalized solution, defined by industry
» Multiple integration forms with legacy systems
» Available in several languages
» Multi-Currency
Success stories of
Oracle Siebel CRM
Oracle Siebel CRM
 |
Lopes
The rapid growth of the company, the acquisition of companies with different processe...
|
 |
Boehringer Ingelheim
The generation of a global standard solution as a consequence of the rules determinat...
|
 |
General Motors
The implementation of a Consolidated Call Center allowed the Commercial, Technical, a...
|
agência digital